If you are wondering how to prepare for a house cleaner, the job is smaller than you think: pick up clutter so surfaces and floors are reachable, plan for your pets, put away valuables and anything fragile, sort out how the crew gets in, and tell them which rooms matter most. You do not need to clean before the cleaners come. Here is a simple plan for your first visit.

How to prepare for a house cleaner, step by step

The night before, or the morning of, run through this list:

  1. Pick up clothes, toys, shoes and mail from floors and counters.
  2. Load or run the dishwasher and clear the sink.
  3. Decide where pets will be during the visit.
  4. Put away jewelry, cash, medication, important papers and anything fragile or sentimental.
  5. Confirm how the crew will get in, and leave the code, key or instructions as agreed.
  6. Leave a short note with your top priorities and anything to skip.
  7. Set the thermostat and leave lights on in rooms that will be cleaned.

That is it. The sections below explain each step.

Declutter, but do not pre-clean

Professional cleaners clean surfaces. They are not there to decide where your things go, and time spent picking up is time not spent cleaning. Clearing counters, tables, nightstands and floors lets the crew wipe, dust and vacuum properly.

What you should not do is scrub or vacuum first. The point of hiring help is that you do not have to. Leave the cleaning to the crew and focus on putting things away. If you are booking a first-time deep clean, the same rule applies. Our post on deep cleaning vs regular cleaning explains what the first visit usually covers.

Pets, kids and anyone with allergies

Pets are welcome, and plenty of them like to supervise. Still, a calm dog in a crate or a cat shut in a cleaned bedroom keeps everyone, including the pet, safer and the visit faster. Tell us about any pet that is anxious, escapes through open doors or reacts to vacuums, and point out litter boxes, food bowls and anything that should not be moved.

If someone in the home has allergies or asthma, consider being out during the clean. The EPA's asthma trigger guidance suggests vacuuming carpets and furniture when the person with asthma is not around. If you prefer particular products, such as fragrance-free options or products carrying the EPA's Safer Choice label, say so before the first visit. We use eco-friendly products as standard and can work around anything you need avoided.

Valuables, keys and access

Fragile items and things to leave alone

Every member of our crews is background-checked, insured and trained. Putting valuables away is still good practice with any service, because it removes any question and protects items from accidental bumps.

  • Store jewelry, cash, medication and important documents somewhere closed.
  • Move or point out fragile, antique or sentimental pieces.
  • Mark any room, closet or item that should not be touched.
  • Mention surfaces that need special care, such as natural stone, unsealed wood or older floors.

Do you need to be home?

You do not need to be home. Many clients let the crew in and leave, or simply arrange access and go about their day. For your first visit, some people like to be there for the first few minutes to walk through priorities, then head out.

Common access options include a door code, a lockbox, a key kept by the company or someone at home to open up. Whatever you choose, agree on it during the walkthrough and get it confirmed in writing before the first visit. If you have an alarm system, share the instructions or disarm it for the visit window, and let neighbors or building managers know if a crew will be coming and going.

Tell your crew what matters most

The best first clean happens when the crew knows your priorities. A short note works well:

  • The two or three rooms or tasks that matter most to you
  • Anything to skip this time
  • Product preferences or surfaces that need special care
  • Pets, alarms, parking or tricky doors

After the first visit, give honest feedback. If something was missed or you want something done differently, say so. Our residential clients get the same day and crew as far as possible, so feedback carries forward from visit to visit. Supervisors also inspect the work on a regular cycle, so problems get caught by us rather than reported by you.

What about tipping?

Tipping a house cleaner is a personal choice, not a requirement. Many people tip for a first clean, a big deep clean or a move-out job, or give a gift around the holidays to a regular crew. Others prefer to show thanks with a kind note or a good review. If you do want to tip, cash left with a note for the crew is the simplest way. There is no expectation either way, and good service does not depend on it.

Getting ready in Philomath and Corvallis

In Philomath and Corvallis, the wet season adds one more step: tracked-in mud. From roughly October through May, put a mat at each door and a spot for boots, and ask for entryways to be a standing priority. Philomath is about ten minutes from our base in Corvallis, so walkthroughs there usually happen within a day or two, and Corvallis walkthroughs are typically the same week. See our Philomath and Corvallis pages for local details.

Learn more about our residential cleaning service, or commercial cleaning if you are preparing a business space instead. Now that you know how to prepare for a house cleaner, the next step is easy: schedule your free walkthrough and estimate.

FAQ

Frequently asked questions

Should I clean before the house cleaner comes?

No, you do not need to clean before a house cleaner comes, but you should tidy. Pick up clothes, toys, shoes, mail and dishes so floors and surfaces are clear. That lets the crew spend its time cleaning rather than moving clutter. Leave the scrubbing, dusting and vacuuming to the professionals, which is the reason you hired them.

Should I stay home during my first house cleaning?

You do not have to stay home, but some people like to be there for the first few minutes of their first clean. That gives you time to show the crew your priorities, point out fragile items and explain how pets and alarms work. After that, most clients head out and come back to a clean home.

What should I do with my pets during a house cleaning?

Keep pets in a crate, a closed room or a yard during the clean, or take them with you. This keeps them calm and away from open doors, cords and cleaning products, and it makes the visit faster. Tell the crew about any pet that is nervous, escapes easily or reacts to vacuums, and point out litter boxes and food bowls.

Do you tip a house cleaner?

Tipping a house cleaner is optional. Many people tip after a first clean, a deep clean or a move-out job, or give a gift to a regular crew around the holidays. Others say thanks with a note or a review. If you choose to tip, cash left with a note for the crew is the simplest approach. Good service should never depend on it.

How do I give a house cleaner access when I am not home?

Common options are a door code, a lockbox, a key held by the cleaning company or a family member or neighbor who can let the crew in. Choose whichever you are comfortable with, agree on it before the first visit and get it confirmed in writing. Share alarm instructions too, and let building managers know if a crew will be visiting.

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